by amvandenhurk | May 6, 2014
Are you prepared for when an inappropriate tweet is sent out using your organization’s Twitter handle? How about when activists hijack your organization’s Facebook Page? Or when
a damning YouTube video about your company goes viral? Social media crisis... by amvandenhurk | Oct 13, 2013
This Monday Ann-Sense is coming from New York City at the start of NYC Internet Week. So glad to be up here and joining my peers in discussions and learning. I’m finally going to meet some people in real life after knowing them online for close to three years.... by amvandenhurk | May 15, 2013
Honestly, I’m at a loss for words regarding the epic social media meltdown of Amy’s Baking Company Bakery Boutique & Bistro. I’m still processing the whole situation and attempting not to have a knee-jerk reaction since I feel like I... by amvandenhurk | Apr 17, 2013
In the wake of the terrible bombing during the Boston Marathon, now would be a good time to review your crisis plan including your crisis communications plan. The Boston Marathon is a world-class organization with solid crisis plans in place along with the City... by amvandenhurk | Apr 15, 2013
I’ve been busy preparing for the launch of Social Media Crisis Communications: Preparing for Preventing, and Surviving a Public Relations #Fail, which will be available for purchase on April 16, 2013. I’m so excited about it finally going on sale. The book...