by amvandenhurk | Jan 16, 2014 | Crisis Communications
On 9 January 2014, Freedom Industries, Inc., a chemical plant near Charleston, West Virginia had a leak, which contaminated the water for over 300,000 people. Citizens were told not to use the water in any fashion. Numerous people have fallen ill with stomach ailments... by amvandenhurk | Jan 12, 2014 | Crisis Communications, Monday Morning Ann-Sense, Small Business, Social Media, Social Media Crisis Communications
Prepared for a social media crisis in the New Year? Already in the past month we’ve seen Porter Airlines experience customer service meltdowns, massive customer data hacks for Target, and how one tweet ended a career in the case of Justine Sacco. These crises... 
by amvandenhurk | Jan 6, 2014 | Crisis Communications
Winter weather recently has been creating havoc. Just before the Christmas holidays, an ice storm crippled the southeastern region of Canada causing power outages and massive transportation delays. Many flights were cancelled and redirected from airports in the... by amvandenhurk | Oct 27, 2013 | Monday Morning Ann-Sense, Public Relations
Lots of exciting news to share this week before I jump into sharing some great reads. I was on the road a lot the past week to Delaware and Washington, DC. There is something to be said to have face-to-face time regularly — it is important since we live in a... by amvandenhurk | Oct 13, 2013 | Monday Morning Ann-Sense, Public Relations
This Monday Ann-Sense is coming from New York City at the start of NYC Internet Week. So glad to be up here and joining my peers in discussions and learning. I’m finally going to meet some people in real life after knowing them online for close to three years....