The First Book on Social Media Crisis Communications
“A solid 101 for any business that needs to deal with their own crisis – whether it be created on social media, or the flamed fanned by social media – this book shares example and case studies of companies that have had their own social media crisis, and how they dealt with it.”
“In clear, concise language, this book provides all the information you need to develop a crisis communications plan in the age of social media.”
Social Media Crisis Communications: Preparing for, Preventing, and Surviving a Public Relations #Fail shares with you how to:
- Understand the radically new dynamics of today’s crises
- Anticipate what might happen, so you can get ahead of any crisis
- Establish crisis response roles, teams, and notification/activation processes
- Effectively integrate social media best practices throughout your response • Regain control of your organization’s identity across the web.
Social Media Crisis Communications: Preparing for, Preventing, and Surviving a Public Relations #Fail is your social media crisis communications book!
Social Media Crisis Communications: Preparing for, Preventing, and Surviving a Public Relations #Fail available for purchase.
It is your go-to social media crisis communications book. It is available in all eBook formats now: Amazon for the Kindle Barnes and Noble for the Nook Que for all other eBook formats
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