Managing Online Review Sites

New Services Offered: Online Review Sites Services

I’d like to share that we have added specialized monitoring for specific industries to Mind The Gap Public Relations’ already robust online reputation management services. We can be your eyes and ears on forty online review sites with our new online review sites services.
Managing your reputation online is important. Having the social intelligence would allow you to see if there are problems developing as well as opportunities. With online reputation management you can get key-insights real-time about what is being said about you and/or your brand allowing you to be more proactive in managing reputation threats and potential reputation meltdowns.
Online reviews sites aren’t favored by most restaurant owners and managers. Our service will take monitoring online reviews off their already full plate. Our services for managing online reviews for restaurants include:
– Customized online review response plan for your restaurant.
– Monitoring forty online review sites including Yelp, TripAdvisor, Open Table, and Facebook.
– Listening online allowing you respond promptly to your customers online.
– Analyzing online reviews to provide you with key insights.
Currently, we are focusing on the restaurant sector, but we have the capabilities to monitor other industries such as lodging, housing, medical, and automotive.

Some Ann-Sense: Articles Worth Reading

I have been catching up on my reading recently. There is a lot of developments and interesting commentary in the areas of public relations and social media.
Here are a few I found interesting and Instapapered:

6 Issues CEOs Worry About and How to Resolve Them

Why Red Nose Day was no Ice Bucket Challenge

6 Ways Facebook’s New Publishing Deal with Major Media Could Impact PR


Snapchat and Periscope: A Grown-Up’s Guide

Spread the word about our new services. And I’d love to hear your feedback on this week’s highlighted articles.

By the way… Rabbits! As my Irish Mom says the morning of the first day of every month.

Social Media Crisis Communications: Preparing for, Preventing, and Surviving a Public Relations #Fail,The Book

Social Media Crisis Communications: Preparing for, Preventing, and Surviving a Public Relations #Fail is now available in eBook format. Buy it now! (If you like the book, please  leave a review; it is greatly appreciated)
TIME CRUNCH? Are you putting your crisis communications plan together and need help? Or are currently dealing with a crisis and need crisis communications assistance? Get help NOW. Contact Ann Marie at or +1 302.563.0992 today.

breach crisis communications

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